Privacy Policy

Tri-Bros Transportation, LLC is committed to protecting the privacy of its customers, carriers, and employees. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.

1. Information We Collect

Customer Information: We may collect personal information from customers, including name, contact information, shipping addresses, payment information, and cargo details.
Carrier Information: We may collect personal information from carriers, including company name, contact information, driver information, equipment details, and insurance information.
Employee Information: We collect personal information from employees, including name, contact information, social security number, employment history, and benefits information.

2. How We Use Information

Customer Information: We use customer information to process shipments, provide customer service, and communicate with customers.
Carrier Information: We use carrier information to communicate with carriers, match loads with carriers, facilitate payments, and comply with regulatory requirements.
Employee Information: We use employee information for payroll, benefits administration, and human resources purposes.

3. Information Sharing We may share personal information with:

Third-party service providers: We may share information with third-party service providers who assist us in operating our business, such as IT service providers, payment processors, and marketing firms.
Government agencies: We may disclose information to government agencies as required by law or regulation.
Business transfers: In the event of a merger, acquisition, or sale of our business, we may transfer personal information to the acquiring company.
SMS opt-in or phone numbers for the purpose of SMS are not being shared

4. Data Security We implement reasonable security measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us at Info@ShipTriBros.com

6. Children's Privacy Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time. We will post any changes on this page.
8. Contact Us If you have any questions about this Privacy Policy, please contact us at Info@ShipTriBros.com

Terms of Service

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Tri-Bros Transportation, LLC, you may receive messages related to the following:

Load information
Appointment reminders
Follow-up messages

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 4 SMS messages per week related to your load.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Tri-Bros Transportation, LLC in the following ways

Verbally, during a conversation

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us at Info@ShipTriBros.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our https://shiptribros.com/privacy page.
Message frequency may vary